ZARA lost my package and not making refund. They told me the item was delivered but I didn't receive my order.
And they are not issuing refund. I was home and their carrier lasership didn't ring the bell. I received my Amazon orders but not ZARA's on the date the tracking shows my order was delivered. Doesn't make any sense that they didn't care about valued customer.
ZARA insist that the order shows delivered. They don't trust their customer, only listen to the carrier. How do they know their carrier drop the order to the correct address?
They don't care about customers. ZARA with very bad customer care.
Product or Service Mentioned: Lasership Delivery Service.
Reason of review: Problem with delivery.
Monetary Loss: $169.
Preferred solution: Deliver product or service ordered.