Not resolved
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Value for money

There is no customer care.. I love to shop on Zara, just like there cloths ...

this is my first time that have to deal with their customer care... turn out there is no customer service! And they don't value their customer! Would not shop Again at Zara..

I will shop somewhere which they do offer customer service .. they ask me to send back those in order the refund me , but I have no box and those cloths are wet.. I don't know how to.. and I ask them, but they don't answer you!!

Kept saying that i have to send it back I order to get refund..I ask them to send me box .. they said they can't ..the worst!!

Product or Service Mentioned: Zara Customer Care.

Reason of review: Poor customer service.

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