Zara Boys Pants Review from Brooklyn, New York

I purchased two pairs of pants which my daughter-in-law thought would work well.They had reinforced (ha!) knees and looked really cute on line.

My 3 1/2 year old grandson wore them twice. They were washed twice. The reinforced (!) stitching came apart, the crotch had holes. I wrote Zara expecting I would be reimbursed for such shoddy items.

They took several days and came back with "the defect is a defect of use"!It was LESS than a month FROM THE DATE THE ORDER WAS PLACED TO THE DATE I COMPLAINED!

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Exchange, Refund and Cancellation Policy
Product or Service Quality
Customer service
Price Affordability
Value for money

Reason of review:
Bad quality
Product or service
Review category
Footwear and Clothing
review #840310 by

Author wants to be contacted by the company. Learn more

Had an experience with Zara? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Zara. However, many companies do monitor reviews on our site.

You were reading a complaint about Zara.
Filing a new complaint about