Brooklyn, New York
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Not resolved

I purchased two pairs of pants which my daughter-in-law thought would work well.They had reinforced (ha!) knees and looked really cute on line.

My 3 1/2 year old grandson wore them twice. They were washed twice. The reinforced (!) stitching came apart, the crotch had holes. I wrote Zara expecting I would be reimbursed for such shoddy items.

They took several days and came back with "the defect is a defect of use"!It was LESS than a month FROM THE DATE THE ORDER WAS PLACED TO THE DATE I COMPLAINED!

Review #840310 is a subjective opinion of a user.

1.4
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Product or Service Quality
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PRODUCT OR SERVICE Zara Boys Pants
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

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