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I made an order online and a coat was missing in my package. I contacted customer service who said they would look in to it.

After a week I hear nothing back so contacted them today. They said there was nothing left in warehouse when checked therefore wonโ€™t be sent the coat. Iโ€™m so frustrated, I paid โ‚ฌ80 for a coat I never received. I shocked that this is the case.

Itโ€™s completely put me off ordering online ever again. I canโ€™t let this go, I feel itโ€™s so unfair

Location: Dublin, Dublin

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The same to me! I paid 40โ‚ฌ for a shoes which they never sent me!

I am really mad at this *** service and hope to get my money. I donโ€™t know how crazily they pack stuffs that miss items!

But I will sue the company if they wouldnโ€™t refund my money. I contacted them and they told me they will respond soon

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