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On 14th of November, I brought a jacket for 6000 rupees thinking it to be a leather product but just after 15 days I found thread coming out and scratches forming on the sleeves.I am extremely disappointed by the product.

I went to the store for refund or replace, but they said they will stick the thread but will not compensate for the material that had started to tear off from the sleeves.Now while wearing that jacket i don't get that feeling of Zara, it's just some local casual wearing feeling.

This reviewer shared experience about bad quality and wants this business to issue a full refund as the author lost $91. The author is overall dissatisfied with Zara and uploaded a picture. The most disappointing about zara jacket from Zara was quality of stuff, not caring about customer satisfaction and poor quality of merchandise , but reviewer liked perfuems. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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