Employee helped me pick out a suit and dress shirt....blazer didnt match the pants and cuffs of dress shirt were too thick for blazer...went back to return the stuff still with tags on in the bag...wouldnt return or exchange it without the receipt...even though i had proof of purchase from my bank. Their excuse is their system wont allow it....its 2018 dont try and give me that excuse that your technology wont allow it...you lost a customer.
All i wanted was something that matched. Will make sure to not shop here anymore.
Product or Service Mentioned: Zara Customer Care.
Reason of review: Return, Exchange or Cancellation Policy.