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3.5
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Customer service is terrible. Zara sent me someone else’s purchase.

I called to let them know what happened they said to send back the order and then they would send my correct order. Never apologized just acted as if I was lying. Asked to speak to a manager and she claim she was the manager.

The whole conversation with the representative was totally unprofessional! Be careful when ordering online!

Review about: Zara Shipping Service.

Reason of review: Order processing issue.

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