Zara - Review about Jacket from Chicago, Illinois

The supple practically fell apart after 2 and a half months of intermittent use.Not only did the AWFUL managers bounce me back and forth between the service line and the store- they absolutely refused to offer any solution because I have no receipt despite the fact that the *** broke after such a short period of time.

Oh and my child is four. They ruin a lot of things but zippers aren't on that list. They always say keep that inside tag and I did. I will never shop there again.

This is absolutely awful.

I haven't found a large retail chain yet that can't look up receipts.They didn't even try!!

This review is a subjective opinion of a user.
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Diversity of Products or Services
Discounts and Special Offers
Customer service
Exchange, Refund and Cancellation Policy

Reason of review:
Bad quality
Product or service
Review category
Footwear and Clothing
review #821621

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