Not resolved
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Value for money

I was appalled by their customer services. Bought 3 shirts.

One was supposedly a nice cotton. Washed it on gentle, hung dry. It looked like it was 20 yrs old vs new. Poor quality, frayed, wrinkled badly after ironing.

I sent pictures to Zara. They just said NO credit. I buy only on line and never had an issue like this. Very disappointed with their practices.

Very dissatisfied . Don't buy. Not friendly on hoddy quality. Color is fraying, brand new, embroidered material area is all wrinkled.

Can't iron it away. And the cotton has a fuzz thru it, pilling. Brand new. Worn once.

I was told NO. Don't you think a reputable company would offer a solution vs just say NO return, no credit.

Product or Service Mentioned: Zara Shirt.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $50.

Preferred solution: Full refund.

I didn't like: Poor quality products and returns.

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