Not resolved
2.7
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
0 comments

I ordered three items but only received two. The box was well-packed and not tempered.

I contacted ZARA customer service and was told that the order was shipped complete, there was no inventory adjustment. I got the same explanation for the first and second investigation. The customer service didn't even pretend to resolve the issue. And they are not willing to help.

Are they suggesting I stole the item???? Why do I have be responsible for their mistake?! This is unreasonable. I paid for the item and I get nothing but humiliation??

And I have no way to complain about this.

NEVER EVER order from Zara!!!! *** company.

Review about: Zara Shipping Service.

Reason of review: Order processing issue.

Monetary Loss: $28.

Preferred solution: Full refund.

I didn't like: Rude staff, Dishonesty.

Do You Have Something To Say ?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like