Zara Phone Numbers and Emails

Toll-Free Number:

  • (855) 635-9272
    Online Purchase Department

Customer Service:

  • (855) 635-9272
    Online Purchase Department
  • (888) 501-2708
  • +9 723 538 7855
    1 Yoni Netanyahu Street 60200 OR YEHUD
  • +1 514 868 1516
    1200, McGill College Av. - Suite 1550 H3B 4G7 MONTREAL (QUEBEC)
  • +656 746 6555
    190 MacPherson Road - Wisma Gulab, 02-00 - Singapore SINGAPORE
  • +8 223 413 9800
    20th Fl., World Trade Center, 159-1, Samsung-dong, Kangnam-ku, 135-729 SEOUL
  • +86 216 161 1900
    31F, Shanghai Longemont Yes Tower, No. 369 Kaixuan Road, Changning District 200051 SHANGHAI
  • +30 210 324 3101
    59, Stadiou Str. 105 51 Athens
  • +3 531 407 0714
    5th Floor Hainault House 69/71 St Stephens Green DUBLIN 2
  • +632 890 8034
    6/F Midland Buendia Building - 403 Sen Gil Puyat Avenue 1200 MAKATI CITY
  • +6 129 376 7600
    75,Castlereagh, Level 6,Suite 6.02 NSW 2000 Sydney
  • +3 315 578 8888
    80, Av. des Terroirs de France - 6 Immeuble Garonne 75012 PARIS
  • +662 646 1388
    999/9,The Off.at Central World Building,Unit Nº 1908,19th floor-Rama 1 Road-Pathumwan 10330 BANGKOK
  • +55 112 101 1900
    Alphaville Industrial - Barueri - SP 06455-030 SÃO PAULO
  • +59 396 316 6600
    Av. De Los Shyris N34 y Holanda Edificio Shyris Center - Piso 7 Quito
  • +35 121 318 3900
    Av. Fontes Pereira de Melo, 49 2º izquierda 1050-120 LISBON
  • +4 031 730 9272
    Bd. Corneliu Coposu nr 2ª Sector 3, Bucuresti, 030605
  • +91 124 497 3500
    Building -9A, 15th floor, DLF Phase 3 Gurgaon 122002, Haryana
  • +52 555 078 2000
    C/ Poniente 146, No 730 - Colonia Industrial Vallejo - Deleg. Azcapotzalco 02300 MEXICO D.F.
  • +38 044 495 8801
    Chervonoarmyiskaya str, 77 03150 KIEV
  • +54 232 055 5100
    Constituyentes y Soldi - Tortuguitas - Partido de Malvinas 1667 BUENOS AIRES
  • +9 714 294 4244
    Deira City Centre - MAF Tower - 3rd floor - P.O.Box 22700 DUBAI
  • +8 136 415 8061
    Fujiwara building 6F, 1-10-11, Ebisu-nishi, Shibuya-Ku 150-0021 TOKYO
  • +354 693 8000
    Hagasmari, 1 201 KOPAVOGUR
  • +43 151 279 1400
    Kärntnerstrasse 11 / Top 6 1010 VIENNA
  • +3 902 818 0081
    Largo Corsia dei Servi, 3 20122 MILAN
  • +2 711 302 1500
    Level 19, Sandton City Office Tower 1 Sandton City 2146 South Africa
  • +571 667 2200
    Lote Guadalete, vereda Fusca Km 21 autopista norte Chía, Colombia
  • +5 982 628 9017
    Luis Alberto Herrera, 1290 - Local 400 11300 MONTEVIDEO
  • +44 207 851 4300
    Lumina House 89 New Bond Street LONDON W1S 1DA
  • +90 212 386 8100
    MM PLAZA : Nispetiye Mah. Aytar Cad. Başlık Sokak No:3 Kat :4 34340 Levent - Istanbul
  • +49 403 096 2222
    Mönckebergstrasse 11 20095 HAMBURG
  • +3 120 530 5660
    Nieuwezijds Voorbugwal, 305 1012 RM AMSTERDAM
  • +322 221 0260
    Rue du Marais , 49-53 1000 BRUSSELS
  • +4 126 350 1660
    Rue Louis d’Affry 6 1700 Fribourg
  • +361 327 0200
    Rákóczi út 1-3 1088 BUDAPEST
  • +8 522 956 3322
    Suite 3402-05 - Tower 2 - The Gateway 25 Canton Road - Tsim Sha Tsui - Kowloon HONG KONG SAR, China
  • +3 498 118 5400

Headquarters:

  • (212) 355-1415

Zara Emails:

Customer Service
Legal
Privacy Inquiries
More phone numbers and emails Less phone numbers and emails

Zara Contact Information

Zara Website:

Zara Online Chat:

Corporate Office Address:

Zara USA, Inc.
500 5th Avenue, Suite 400
New York, New York 10110
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8.30 am - 7.30 pm (EST)

Saturday: 10:00 am - 4:00 pm (EST)


Fax:

+1 (212) 754-1128
Edit Business Info

Zara Rating Based on 452 Reviews

Rating details

1.7
more details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Value for money

Rating stats

Rating trend

Summary of Zara Customer Service Calls

1.5K TOTAL
CALLS
02:06 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Zara Customer Service?

Shipping and Delivery Question:

  • “Change size in order just placed”
  • “Parcel not received”
  • “Received wrong size item”

Return/ Replace Question:

  • “Returned package inquiry”
  • “Return issues”
  • “Return label”

Refund Question:

  • “Refund issue”
  • “Refund/claim”
  • “Refund”

Request for Information Question:

  • “No info or email about my shippment”
  • “Concern”
  • “Order status”

Product/ Service Question:

  • “I got my cloths from zara tonight and I can't find my receipt as one of my dress is ripped and I have spent $300 in total. Please help me. I have no idea if the person working there gave me receipt or not because Everyone was in rush”
  • “Damaged item”
  • “I didnot get my order and its been 15 days i pay in advance and in the application still showing in transit”

Payments and Charges Question:

  • “Payment related”
  • “Payment issues”
  • “I was charged twice”

Activation/ Cancellation Question:

  • “Canceled order”
  • “Cancel an order”
  • “I want to cancel one of my order”

Staff Question:

  • “I want to talk to a manager”
  • “Customer service issue, lost belt new coat”
  • “Worst service”

Cards Question:

  • “I won the card send out over 100 invites and the systen still says 75% tbis a rip off after hiving you .y f a. Ily and friends. A.e100”
  • “Gift card”
  • “E gift Card never recirved through email”

Account Question:

  • “I cane not log in”
  • “Account”
  • “Check the balance of gift card.?”

Employment Question:

  • “I want job”

Other Question:

  • “My order is not here”
  • “Mailing address”
  • “Lost order”

About

Top Zara Services

Customer Care, Shipping Service, Manager

Top Zara Products

Clothing, Dress, Shoes

Zara Pros and Cons

Pros: Affordable styles and designs, Styles, Nice clothing, Good range of attractive clothes and prices, Style and quality of merchanise

Cons: Customer service, Not caring about customer satisfaction, Serious lack of respect for us customers, Lack of customer service, Rude customer service very terrible and worst return policy

Related Companies

Inditex, Zara Home, Stradivarius, Pull And Bear, Massimo Dutti

Summary

Zara is a large retailer of apparel and accessories. The company was founded by Amancio Ortega and Rosalia Mega in 1975. It is headquartered in Arteixo, Spain. Zara is the main chain store of the Inditex Group. Zara offers a wide collection of clothing for men, women, and children. There are lower garments, upper garments, shoes, cosmetics, and complements. There are over 2000 Zara stores in 88 countries all over the world. Zara offers gift cards and e-gift cards. The company provides the following payment methods: Visa, MasterCard, American Express, Discover, and PayPal. The company accepts returns within 1 month of e-mail confirming shipment. All returns are free of charge.

Zara reviews and complaints

Zara is ranked 671 out of 2497 in Footwear and Clothing category

Area Served

Worldwide, USA, Canada, Other

Payment Methods

MasterCardVISAAmerican ExpressPayPal

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