0 comments
3.6

Hi, I purchased a size 2 pants (item barcode: 032790****0364) the size doesnt fit me and I exchanged for size 4. I left my receipt at home and they letting me exchange without receipt.

But, size 4 is still to tight for me (waist tight ). I bring it back to the store with original receipts (first one and second receipt together) on June 24, 2020 around 5pm; Hawaii time; and they could not let me refund. The Zara store manager Vicky refused to help and said there had no way to refund. I dont understand there no fitting room opens and I cant try it on at store.

How can I know it can fit me or not?

I usually wear Zara size 2, however this item is very tight on waist. I thought size 4 will work, but it doesnt.

Please help, how can I get return this item and how can I getting money back.

Thank you,

Location: El Segundo, California

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Zara Reviews

  1. 269 reviews
  2. 90 reviews
  3. 63 reviews
  4. 26 reviews
  5. 3 reviews
Zara reviews