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3 comments
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2.7

inute ago

Just went thru the same thing, had 3 seperate orders only recieved 2 out of the 3 and the one missing they said was delivered. They said theyd do an investigation w the company that delivered it and afterwards they said theyre no longer responsible once the items leave their warehouse and i wont be recieving a refund for my $150 nor were they reshipping the items.

*** *** customer service and policies. Now I dunno how to proceed to get my money back, I called them 5x to get someone to do something about it and every rep was a *** robot ***.

Reason of review: Problem with delivery.

Location: Los Angeles, California

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Petros Hhk

Im.going threw the same thing with them!I'm so frustrated

Guest

Same thing happened to me today. They don't want to give me my money back I am going to file a complaint with my local small claims court and I suggest you do the same. I'm going to ask for triple my money back for the time they've made me waste and the disrespect that I feel.

Guest
reply icon Replying to comment of Guest-1109261

how does the small claims court thing work when its such a bog company like zara? i wanna know.

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